Terms & Conditions

Acceptance of terms

These Terms and Conditions (the “Terms”) govern your access to and use of waterdamagerestorationseattlewa.com and the services arranged through Seattle Water Damage Restoration Services. By using the website or submitting a service request, you agree to these Terms on behalf of yourself and any property owner or association you represent.

If you do not agree, do not use the site. You confirm you are at least 18 years old and have authority to authorize work at the service address. These Terms apply to services offered in Seattle, WA and throughout the greater Seattle area.

Description of services and role of Seattle Water Damage Restoration Services

Seattle Water Damage Restoration Services operates a local platform that connects property owners and managers with independent, third‑party contractors for restoration and related services. Water Damage Restoration, mold remediation, mold removal, mold testing, and thermal fogging odor removal are arranged through independent contractors; Seattle Water Damage Restoration Services does not perform, supervise, or warrant the work.

Contractors set their own schedules, pricing, and service methods. Availability depends on provider capacity, location, and site conditions. Any agreement to perform work is formed directly between you and the selected contractor.

Service area coverage

Typical service coverage includes Seattle, WA, Everett, WA, Federal Way, WA, Kirkland, WA, and Bellevue, WA, along with nearby communities such as Kent, WA, Renton, WA, Redmond, WA, Sammamish, WA, Shoreline, WA, Issaquah, WA, Maple Valley, WA, Mercer Island, WA, Kenmore, WA, Union Hill-Novelty Hill, WA, and Bothell, WA. Coverage can change based on provider availability and job requirements.

User responsibilities

You agree to provide accurate information about the property, confirm you have the right to request service, and obtain any necessary consents from landlords, HOAs, or insurers.

You will ensure safe, reasonable access to the work area; disclose known hazards (e.g., asbestos, lead paint, electrical or structural issues); secure pets and valuables; and follow contractor safety instructions (including keeping equipment powered during drying).

You will not misuse the site, attempt unauthorized access, or post content that is unlawful, misleading, or infringes any third‑party rights.

Scheduling, estimates, and payment

After you submit a request, a contractor may contact you to discuss the scope, timing, and site conditions. Any time windows are estimates and may shift due to traffic, weather, or prior jobs.

Contractors may offer on‑site assessments and written estimates. Estimates are based on information available at the time and may change if hidden conditions are discovered (for example, behind walls or under flooring).

All pricing, invoicing, deposits, change orders, taxes, insurance billing, and payment methods are set by the contractor. Payments are made directly to the contractor. Seattle Water Damage Restoration Services is not a party to the service contract and does not collect or hold your payments.

Cancellations or rescheduling may be subject to contractor policies and fees. Standard operating hours are 9:00 AM – 7:00 PM, seven days a week; appointment availability may vary by provider.

Independent contractors

Contractors are independent businesses and are not employees, agents, or partners of Seattle Water Damage Restoration Services. They are solely responsible for their own labor, tools, materials, methods, vehicles, safety practices, insurance, and licensing where required.

Any warranties or guarantees on workmanship come from the contractor. Seattle Water Damage Restoration Services does not control, direct, or guarantee the quality, timing, or outcome of contractor services.

Insurance and property conditions

You are responsible for maintaining appropriate property and contents insurance. Contractors may, at their discretion, assist with documentation for insurance claims; they do not guarantee coverage outcomes or insurer approvals.

Moisture mapping, demolition, containment, odor treatments, and equipment placement may be necessary to address damage. You acknowledge that drying or remediation processes can generate noise, heat, or temporary odors, and may require portions of the property to remain inaccessible during work.

No professional advice

Information on the site is provided for general guidance and is not a substitute for on‑site assessments by qualified professionals. Decisions about repairs, remediation methods, and product selection should be based on contractor evaluations and applicable codes, standards, and manufacturer instructions.

Warranties and disclaimers

The website and referral services are provided “as is” and “as available.” To the fullest extent permitted by law, Seattle Water Damage Restoration Services disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non‑infringement, and quiet enjoyment.

Seattle Water Damage Restoration Services does not warrant uninterrupted or error‑free operation of the site, or that any estimates, availability information, or third‑party content are complete, current, or accurate. Results can vary based on building materials, moisture levels, microbial growth, and access constraints.

Limitation of liability

To the maximum extent permitted by law, Seattle Water Damage Restoration Services will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business interruption, arising out of or related to your use of the site or contractor services, even if advised of the possibility of such damages.

In all events, Seattle Water Damage Restoration Services’s total liability for claims arising from or relating to the site or referral services will not exceed the amount you paid to Seattle Water Damage Restoration Services for the specific service giving rise to the claim, if any (most referrals involve no payment to Seattle Water Damage Restoration Services). These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose.

Intellectual property and site use

All content, trademarks, graphics, and software on the site are owned by Seattle Water Damage Restoration Services or its licensors and are protected by law. You may use the site for personal, non‑commercial purposes related to requesting services. Any reproduction, scraping, reverse engineering, or derivative use is prohibited without written permission.

Privacy and communications consent

Your use of the site is also governed by our Privacy Policy. By submitting a request, you consent to receive communications from Seattle Water Damage Restoration Services and/or referred contractors, which may include phone calls, text messages, and emails regarding scheduling, estimates, and project updates. Message and data rates may apply. You may opt out of promotional messages as described in those communications, though important service messages may still be sent.

Changes to services and to these Terms

Service offerings, participating contractors, and geographic coverage may change without notice. Seattle Water Damage Restoration Services may update these Terms from time to time by posting a revised version with a new effective date. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

Governing law and venue

These Terms are governed by the laws of the State of Washington, without regard to conflict‑of‑law rules. You agree that the state and federal courts located in King County, Washington will have exclusive jurisdiction over any dispute not subject to small‑claims proceedings, and you consent to personal jurisdiction and venue in those courts.

Severability and waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. Failure to enforce a provision is not a waiver of the right to enforce it later.

Notices and company information

Legal notices to Seattle Water Damage Restoration Services may be sent by mail to our office at 2315 Western Ave, Suite 302, Seattle, WA 98121 in Seattle, WA. For general inquiries about these Terms, please use the website forms.

Entire agreement

These Terms, together with any contractor service agreement you enter into and our Privacy Policy, make up the entire agreement between you and Seattle Water Damage Restoration Services regarding use of the site and referral services, and supersede any prior understandings on the subject.

Contact Us

If you have questions about these terms and conditions, contact Seattle Water Damage Restoration Services using the phone number (206) 222-7698 or email us contact@waterdamagerestorationseattlewa.org.